WordPress Maintenance
We are so confident that you will love our maintenance services, we’ll give you 30 days to try them out. If you are not 100% satisfied with our work we’ll refund your account, no questions asked.
Maintenance Agency
Friendly, Affordable WordPress Maintenance from a Team You Trust.
Professional
Perfect for blogs, or smaller sites, that need only a bit of help each month.
Professional Plus
Maximum value. Our most popular offering. Great for mission critical or growing sites.
Enterprise
Need a higher level of service, or agency services? Looking for a SLA?
Includes everything in the Professional Plan, plus the following:
Includes everything in Professional Plus, and adds the following:
Our PROFESSIONAL service is best for smaller sites and blogs.
Our PROFESSIONAL PLUS service is great for small businesses or e-commerce sites needing some custom work and updates each month.
Our ENTERPRISE service is perfect for businesses with multiple sites, or high traffic sites that need ongoing updates, or custom work.
Professional
Perfect for blogs, or smaller sites, that need only a bit of help each month.
Our PROFESSIONAL service is best for smaller sites and blogs.
Professional Plus
Maximum value. Our most popular offering. Great for mission critical or growing sites.
Includes everything in the Professional Plan, plus the following:
Our PROFESSIONAL PLUS service is great for small businesses or e-commerce sites needing some custom work and updates each month.
Enterprise
Need a higher level of service, or agency services? Looking for a SLA?
Includes everything in Professional Plus, and adds the following:
Our ENTERPRISE service is perfect for businesses with multiple sites, or high traffic sites that need ongoing updates, or custom work.
What's included in every support plan?
Managed Hosting
Your site is securely hosted on Google Cloud servers optimized for speed and performance on the WordPress platform. Should any server-related issues arise, we work with the web hosting engineers to bring your site back online and restore it to a healthy state.
Daily, Off-Site Backups
We install SSL certificates on all of the sites we host and maintain. Not only does SSL encryption help to protect the transfer of sensitive information, it enhances consumer trust and meets the security standards that Google looks for when ranking websites.
Repairs & Troubleshooting
Repairing malfunctions due to software updates, software conflicts, malware, changes in internet browser technologies, or non-user-related damages that cause instability or performance issues are 100% covered.
Managed WordPress Updates
We make sure that your site is always running the latest version of WordPress. All updates are checked and applied with the greatest amount of care.
Daily, Off-Site Backups
Never worry about data loss again. We back up your site securely to a rock solid off-site location on a nightly basis.
24/7 Security Monitoring
We'll monitor your site 24/7, protecting it from hacks, and other attacks. If an incident does occur, we'll get you up and running again in no time.
User Management & Support
For organizations that prefer to update and publish their own content, we provide user access management and support. Each plan has a limited number of users. We provide Access management and Technical support.
Basic Content Management
In order to ensure the integrity of the design of the website, and to protect their investment, most of our clients prefer to have us make basic updates to content, like editing text or replacing images on existing pages. Basic content updates are covered with a 24 to 48 hour turn-around in most cases. (Edits that are urgently needed can be expedited upon request).
Web Application Support
Covers the additional support and maintenance required for advanced web applications, such as: E-Commerce Systems, Membership Systems (Paid or Free), Form Systems, Event Management & Ticketing Systems, Courseware (LMS Systems), Real Estate MLS/IDX Systems, Directory Systems, Ad Management Systems, Media Management Systems (Galleries), CRM Systems, Job Boards, Recipe Blog System, Other Custom Post Types.
Friendly, Helpful Support
We love our clients, and our 100% US-based team takes personal pride in every site we maintain. We treat every site like it was our own.
Performance Optimization
Things running slow? We can help. We can and resolve bottlenecks on your site, boost performance. Need a better host? We've got you covered as well. We also include Free CDN, Image compression, Database optimization, and Broken link monitoring.
Custom Development
Our developers have extensive experience building custom themes and plugins. We utilize best practices and deliver stunning results.
What's not included?
The following services are not covered by our SiteCare plans, but we can provide a quote if they are needed.
- Repairs of damages caused by anyone outside of our team with backend user access
- Software License Renewal Fees for certain software that is not covered by our developer’s license (Ask your representative)
- Adding / Designing New Pages
- Redesigning Existing Pages
- Form building, setup, & testing
- Adding new Features or functionality
- Installing or setting up new software
- Domain renewals
- Email hosting
- Listings Management
- Social Media Management
- Search Engine Optimization
How Do I Get Started?
Easy, just 3 simple steps. Here’s how to begin:
1. Choose A Plan, Contact Us
Select your WordPress Maintenance Plan, and sign up using our secure checkout page. You’ll now have access to our secure support portal, and we can get started! We’ll need to collect your site login information, so it’s good to have that ready.
2. We go to work for you!
We’ll add our monitoring tools, and update your site to make sure everything is running smooth. One of our developers will contact you so we can discuss any issues with your site, and any plans for future development.
3. Sit Back, and Relax!
Thats it! Sit back, and relax! Our team will update, optimize and keep your site running clean. You’ll be able to submit work requests in our support portal. We’ll update you monthly, with reports and suggestions for improving your site.